PHOAC makes managing your homeowner account as easy as 1-2-3. Below you will find a plethora of useful information to assist you with any need you may have including, numerous methods for assessment dues remittal and secure account login access. We value your time and needs, so by offering an online portal to check account balances, make online payments or submit work orders for common area repairs, you are able to move forward at your pace, not ours. If the below self-serve options are not providing exactly what you need, one of our friendly staff members would be happy to assist you.
Homeowner Secure Access Portal
Access My Homeowner Account:
PHOAC partners with FrontSteps Community, which hosts all client portals. If you have not already logged on, search your emails for an email sent by notifications@frontsteps.com or with the subject line “Management Company has invited you to join [Community Name] portal” to find your message. (Your email account may have filed the messages into a ‘promotional’ or ‘junk’ folder.). There, you will be able to create your own login profile to check your account balance, review HOA documents and other account related information. Should you experience any difficulty with this site, please contact the PHOAC office at 619-229-0044 and leave a voicemail in the general mailbox, or email info@phoac.com.
Dues Payments:
Assessment Payment remittance is simple and quick. Our payment options vary to fit anyone’s need. Within Links to Useful Forms below please click on Dues Payment Remittance Options to discover the various ways to pay your Homeowner Association assessment dues.
Work Order Requests:
Do you see something in the common area that needs to be repaired? PHOAC makes submitting a work order request as simple as a click of the mouse. Please complete the below form then click ‘Submit’ to send an electronic submission. The more detailed you are, the quicker the issue will be resolved. Submissions, depending on the issue, are generally processed the next business day during regular office hours.
*** Work Order Requests are not to be used if you are experiencing an emergency. If this is an emergency please call 800-395-6036 and follow the prompts. A staff member will be in contact with you within 30 minutes to assist you with your emergency.
Useful Forms:
Below you will find useful forms in PDF format related to your association. Once completed they may be returned via: mail, fax, email or walk-in. Please note the below forms are generic to our portfolio and your association may require a specific form be completed.
*** Some Communities are subject to a property specific Architectural Change Request Form.
Work Order Request Form
Links to Useful Forms
Please return these completed forms via:
Mail, Walk-In or Email at
8181 Mission Gorge Road, Suite E, San Diego, CA 92120-1600
Email: info@phoac.com